Terms of Service – Hydra911 IV Therapy
Effective Date: 4/30/2026
Welcome to Hydra911 IV Therapy (“Hydra911,” “we,” “our,” or “us”). By accessing our website, booking services, or receiving treatment, you agree to the following Terms of Service.
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1. Nature of Services
Hydra911 provides mobile IV hydration and wellness services, including but not limited to:
IV fluid therapy
Vitamin infusions
Wellness injections
Weight loss treatments (including GLP-1 medications)
Peptide therapies
All services are provided by licensed medical professionals under appropriate medical oversight.
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2. Not Emergency Medical Care
Hydra911 is not an emergency medical service.
If you are experiencing a medical emergency, call 911 (tel:911) or go to the nearest emergency department immediately.
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3. Medical Evaluation & Eligibility
All clients must complete required medical intake forms and consents
Treatment is subject to clinical approval by a licensed provider
We reserve the right to refuse or discontinue treatment if deemed medically inappropriate or unsafe
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4. Informed Consent
By receiving services, you acknowledge that:
You have been informed of the risks, benefits, and alternatives
You have had the opportunity to ask questions
You voluntarily consent to treatment
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5. Risks of Treatment
IV therapy and injectable treatments carry potential risks, including but not limited to:
Infection
Bleeding or bruising
Allergic reactions
Medication side effects
Vein irritation or infiltration
More specific risks may apply to:
GLP-1 medications (e.g., nausea, GI side effects, rare complications)
Peptides (variable clinical evidence and off-label use considerations)
You accept these risks when proceeding with treatment.
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6. No Guarantee of Results
Results vary by individual. Hydra911 makes no guarantees regarding:
Treatment outcomes
Weight loss results
Symptom improvement
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7. Client Responsibilities
You agree to:
Provide accurate and complete medical information
Disclose medications, allergies, and conditions
Follow post-treatment instructions
Notify providers of any adverse effects
Failure to do so may increase risk and may limit our ability to safely treat you.
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8. Payments & Fees
Payment is due at the time of service unless otherwise specified
We accept payment through third-party processors (e.g., Square)
Deposits may be required for booking
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9. Cancellation & No-Show Policy
Cancellations must be made within 48hrs
Late cancellations or no-shows may result in:
Loss of deposit
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10. Mobile Service Conditions
By booking mobile services, you agree:
To provide a safe, clean, and appropriate environment
That services may be declined if the environment is deemed unsafe
That travel areas may be limited based on location
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11. Telehealth & Communication
Some services may involve:
Remote screening
Electronic communication
You acknowledge the limitations and risks of electronic communication, including potential data security risks.
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12. Privacy
Your use of our services is also governed by our Privacy Policy, which explains how your information is collected and used.
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13. Limitation of Liability
To the fullest extent permitted by law:
Hydra911 IV Therapy, its owners, providers, and affiliates shall not be liable for any indirect, incidental, or consequential damages arising from:
Use of services
Treatment outcomes
Delays or service interruptions
All services are provided “as is” without warranties, except as required by law.
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14. Indemnification
You agree to indemnify and hold harmless Hydra911 and its providers from any claims, damages, or liabilities resulting from:
Inaccurate information provided by you
Failure to follow medical advice
Misuse of services
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15. Compliance with Laws
Services are provided in accordance with applicable laws and regulations. Clients must comply with all applicable laws when using our services.
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16. Modifications
We reserve the right to update these Terms at any time. Updates will be posted with a revised effective date.
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17. Governing Law
These Terms shall be governed by the laws of the State of Florida.
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18. Contact Information
Hydra911 IV Therapy
📧 mail to: info@hydra911.com
📞 (954) 998-3235